Shipping policy

Shipping, Delivery & Liability

If the shipping address provided at checkout matches the address to which the order was shipped, responsibility for delivery lies with the courier service. CUSTOMPBX is not responsible for packages that are lost, stolen, or marked as delivered by the carrier.

Once a package has been confirmed as delivered by the shipping carrier, CUSTOMPBX does not accept responsibility and will not issue refunds, replacements, or store credits.

CUSTOMPBX currently offers worldwide shipping. All shipping rates are calculated based on the number of items in the order and the destination, and are subject to change without notice.

CUSTOMPBX is not responsible for any lost, delayed, or damaged packages during transit. Customers are advised to contact the courier service directly for any inquiries or claims related to shipping, delivery status, or damages incurred in transit.

Damaged Items
CUSTOMPBX does not accept liability for damage caused during shipping or due to external factors such as weather conditions.