custompbx
Case warranty +
Case warranty +
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📦 Case Care+ Protection Policy
Case Care+ is an optional $1.99 add-on that gives you extra peace of mind when purchasing your case. If selected at checkout, this protection covers you for a one-time free replacement in case your item arrives damaged or defective.
✅ What’s Covered:
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Visible damage or defects upon delivery
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Issues caused during shipping
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One-time replacement of the original item purchased
📅 Reporting Window:
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All claims must be submitted within 24 hours of your package being marked as delivered.
- You can submit claim by contacting us on instagram or by our email.
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Claims submitted after this window may not be eligible for replacement.
🚫 What’s Not Covered:
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Normal wear and tear
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Accidental damage after delivery
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Incorrect use or handling
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Requests to exchange for a different design, model, or color
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Claims without proof (photo or video evidence of damage)
📌 Additional Notes:
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Case Care+ must be added during checkout; it cannot be added retroactively or purchased after.
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This protection is only valid for the original item purchased and does not transfer to other orders or items.
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Limit one replacement per Case Care+ purchase.
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